At Lucky Super Mart, we value your trust and are committed to protecting your privacy. We understand the importance of keeping your personal information secure and confidential. This Privacy Policy explains how we collect, store, use, and protect your data when you use our website or mobile application.
1. General Information
1.1 This Privacy Policy outlines your rights regarding the collection, use, and protection of your personally identifiable information (such as name, contact number, and postal address) in connection with your use of our services. All data is securely stored in our electronic database and is used solely by Lucky Super Mart.
1.2 We only collect and use personal data where it is necessary and relevant to our services. Any information we gather will be used in accordance with this Privacy Policy.
1.3 You may browse our website without revealing any personal details. You remain anonymous unless you choose to log in with your account credentials.
2. Information Collection
1.4 We may collect personal details if you place an order via our website or app.
1.5 Our website uses cookies to enhance your browsing experience. Cookies are stored on your device to remember preferences and improve usability.
1.6 Personal data is generally collected directly from you or from someone authorized by you. We collect this data lawfully and fairly.
1.7 We collect and store your information to process your orders, handle customer service interactions, and share promotional offers and deals.
1.8 Your information is essential for processing orders and ensuring smooth delivery of products. We use it for payment processing and fulfillment.
3. Data Sharing and Communication
1.9 We may share your basic contact details (name, number, and address) with delivery partners or courier companies solely for order fulfillment.
1.10 If you contact us via email or webforms, we may collect additional information to assist you better.
1.11 Your data may be used to resolve order-related queries or to recover payments, if necessary.
4. How We Use Your Information
1.12 We use collected information to:
- Improve our website and services based on your feedback.
- Send promotional emails about deals, discounts, and special offers.
- Strengthen communication between you and our customer support.
5. Data Protection & Security
1.13 Access to customer data is restricted to authorized employees only, who are trained to comply with our privacy practices.
1.14 We implement industry-standard security measures to safeguard your personal information from unauthorized access, misuse, or loss.
1.15 Your privacy is our priority. Our data security procedures are built with your safety in mind, just like we’d expect for our own personal data.
1.16 Our website may contain links to external sites or social media platforms. Lucky Super Mart is not responsible for the privacy practices of these third-party platforms.
6. Updates and Consent
1.17 As we enhance our website and services, this Privacy Policy may be updated to reflect changes. Any modifications will be posted on this page.
1.18 By using our website or app, you consent to this Privacy Policy. Thank you for choosing Lucky Super Mart — where smart shoppers get more for less.